Our Frequently Asked Questions
We want you to be fully comfortable doing business with us and that means you having an understanding of our policies. Do you have any questions? We've answered some of our most common questions below, but you can surely call us any time if you have more questions to ask!
Is drinking allowed on the bus?
Yes, drinking is permitted on all of our party buses. Of course, we do require that all of the passengers consuming alcohol be of legal drinking age.
Do you provide alcohol for your passengers?
No, our company cannot provide any alcohol to our passengers, per New York state law. If you want to drink on one of our vehicles, you must B.Y.O!
Is smoking allowed on the bus?
No, smoking is not permitted on any of our vehicles. However, all of our reservations include unlimited stops, so if anyone in your party feels the need for a smoke break, simply notify your driver and he/she will be happy to accommodate.
Do I have to put down a deposit?
In order to reserve a vehicle, yes you do have to put down a deposit. We cannot put a vehicle on hold without a deposit.
What form of payment do you accept?
We happily accept all major credit and debit cards, as well as money orders, cashiers checks and travelers checks. On some occasions, we can also accept personal checks provided the funds can be verified by a local bank.
Do I have to tip my driver?
While there is certainly no requirement that you tip your driver, gratuity is customary and most definitely appreciated!
Where do you service?
We service all of New York City and a huge surrounding area. We can take you pretty much anywhere, just let us know where you're planning to go and we'll let you know if it's in our service area!
What are your hours of operation?
We are open for business 24/7! You can rent a vehicle any time day or night, or reach a customer service agent at any time! We're here for you 24/7.
How can I get a quote? What information do you need?
You can easily get a quote by calling or emailing us at anytime day or night. We'll just need to know the date and time you'd like service, and the locations you'll be picked up and dropped off at!